The protection of your data is of central importance to us. Your data will be processed strictly in accordance with the applicable legal regulations. Below you will find an overview of the type, the purpose and the scope of data processing on this website and in connection with our services.

Data Collection and Data Usage

You can visit this website without providing any personal data. If you provide personal data via our contact form, by registering for our newsletter or within a product order, your data will be collected and stored by us and used exclusively to process your enquiry or product order. The collected data may include your name, gender, e-mail address, telephone number, address and payment details as well as company information, if applicable. We use this data exclusively for the purpose of processing your enquiries and/or for the administration of your customer relationship in accordance with Art. 6 par. 1 lit. a) and b) GDPR. As far as your data is no longer needed for the aforementioned purposes, we delete it.

When visiting our website, certain data is collected and processed automatically. These data comprise the server log files (IP address, date and time of the request, amount of data transferred, information on the browser and the operating system being used, etc.) which are necessarily processed to access a website. The use of our website without processing these data is technically not possible. The processing of these data is based on Art. 6 par. 1 lit. b) GDPR.

For the purpose of analyzing the usage of our website, we also collect and process the usage data accruing in connection with your visit of our website. Therefore, we use cookies. Cookies are small text files that are stored in your browser on your terminal device and enable us to recognize you during a subsequent visit. When accessing our website, you will be asked whether you agree to the use of such cookies. The data collected in this respect are processed in accordance with Art. 6 par. 1 lit. a) and/or lit. f) GDPR. You may modify your browser settings so that you will be notified of any cookies and make the placement of each cookie subject to your prior approval or exclude cookies for certain cases or in general. Also you may activate the automatic deletion of cookies after closing your browser. However, if you do not agree to the use of cookies or in case cookies are deactivated in your browser, the functionality of this website may be limited.

All data collected by us will be processed within Germany, the EU and/or the EEA. In addition, especially in connection with your enquiries or the processing of product orders, your personal data may also be transferred to and processed by our Group companies in Switzerland and China. Processing by these companies takes place exclusively for the purpose of processing your enquiries or processing your product order. Please note that data protection in countries outside the EEA may not be as comprehensive as in Germany. However, we take appropriate measures to ensure that your personal data is protected in accordance with the law applicable in Germany. Such measures include the use of the EU Standard Contractual Clauses to protect the transfer of data outside the EU/EEA. The use of the EU Standard Contractual Clauses ensures an adequate level of data protection for transfers to third countries.

We only store or process your personal data as long as it is necessary for the aforementioned purposes of data processing. This means that your data is destroyed or deleted as soon as we no longer need it for these purposes. Apart from that, your data will only be stored if this is required by law.

Data Security

If we collect and store personal data from you, this data is protected against unauthorized access, loss and alteration in accordance with current and strict security standards.

Your Rights

Upon request, we will provide you free of charge with information about your personal data collected by us in connection with your use of this website or your enquiries or orders and we will make the data available to you or a third party named by you in a common machine-readable format, insofar as this is technically feasible. If your personal data is incorrect or incomplete, you may ask for correction or completion. To do this, please contact us via our contact address info@cxtc.de.

You may revoke your consent given to the processing of your data at any time and with effect for the future. You may also object to the processing of your personal data or request the blocking or deletion of this data. To do this, please contact us via our contact address info@cxtc.de.

After you have revoked your consent or objected to data processing, we will no longer process your data and delete it, unless processing is permitted on another legal basis. Moreover, upon your request we will block or delete your data, if that can be required from us by law.

You may lodge complaints about the processing of your personal data by us with the responsible data protection supervisory authority. However, you are also welcome to contact us with your request.

Data Controller/Contact Details

The responsible entity for data processing within the meaning of data protection law is:

Golden Egret Carbide Germany GmbH
Gaugrafenstraße 24f
60489 Frankfurt am Main, Germany

You may contact our data protection officer by sending an e-mail to info@cxtc.de or by sending a letter to our postal address using the addition “the data protection officer”.